Privacy Policy
of the SAMI Traditional Chinese Medicine Wellness Centre website
This Privacy Policy defines the procedure for processing personal data of users of the website www.sami.lv and clients of the SAMI Wellness Centre in accordance with:
- Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR);
- Personal Data Processing Law of the Republic of Latvia;
- other applicable legal acts of the European Union and the Republic of Latvia.
1. Data Controller
SIA "SAMI"
Registration No.: LV40103946534
VAT No.: LV40103946534
Registered Address: Citadeles iela 2, Rīga, LV-1010
Service Address: Citadeles iela 2, Rīga, LV-1010
Phone: +371 29 797 227
E-mail:
Website: www.sami.lv
(hereinafter referred to as the “Centre”).
2. What Data We Collect
Contact Information
- first name;
- last name;
- telephone number;
- e-mail address.
Appointment Information
- selected service;
- date and time of visit;
- comments provided when booking an appointment.
Technical Information
- IP address;
- device type;
- browser information;
- website visit information;
- cookies.
3. Purposes of Data Processing
Personal data is used for:
- processing customer inquiries;
- booking consultations and procedures;
- providing Centre services;
- communication with clients;
- sending appointment notifications;
- issuing invoices and processing payments;
- improving service quality;
- ensuring website security;
- compliance with legal requirements.
4. Legal Basis for Processing
5. Transfer of Personal Data
Personal data may be transferred to:
- IT service providers;
- accounting companies;
- legal consultants;
- payment service providers;
- government authorities where required by law.
6. Data Retention Period
Personal data is retained only for as long as necessary to achieve the purposes of processing or to comply with legal requirements.
After the applicable retention period expires, data is deleted or anonymised.
7. Protection of Personal Data
The Centre applies organisational and technical measures to protect personal data against:
- unauthorised access;
- disclosure;
- modification;
- loss;
- destruction;
- unlawful processing.
8. User Rights
- receive information about the processing of personal data;
- request access to personal data;
- request correction of personal data;
- request deletion of personal data in cases provided by law;
- restrict data processing;
- object to data processing;
- receive data in a structured format;
- withdraw consent;
- lodge a complaint with a supervisory authority.
9. Cookies
The website uses cookies for:
- ensuring proper website functionality;
- website traffic analysis;
- improving user experience;
- enhancing website security.
Detailed information is available in the Cookie Policy.
10. Transfer of Data Outside the EU
If personal data is transferred outside the European Union or the European Economic Area through certain services, such transfer shall be carried out only with the safeguards required by GDPR.
11. Right to Lodge a Complaint
If a user believes that their personal data is being processed in violation of applicable legislation, they have the right to contact the supervisory authority for data protection in the Republic of Latvia.
12. Changes to the Policy
The Centre may amend this Privacy Policy at any time.
The current version is always available at www.sami.lv.
13. Contact Information
SIA "SAMI"
Registration No.: LV40103946534
Address: Citadeles iela 2, Rīga, LV-1010
Phone: +371 29 797 227
E-mail:
Website: www.sami.lv